If you are not satisfied with your purchase please email us at savoirvisioneyewear@gmail.com or write to us through chat. All returns need to be made within 14 days from date of delivery. When contacting us you will need your invoice number and contact detail.

f you are not satisfied with your purchase please email us at savoirvisioneyewear@gmail.com. All returns need to be made within 14 days from date of delivery. When contacting us you will need your invoice number and contact details. You may return a product providing the item is in original condition, not scratched or damaged for an exchange, store credit (via a gift voucher) or refund. Customised products are not returnable or refundable. For returns a freight and handling charge will apply.

Products need to be returned in their original packaging including the original box, contents, accessories and documentation or an additional fee will be charged. For your protection we highly recommend you use a traceable and insurable shipping method. We are not responsible for lost or damaged packages that are not sent by us.